Bank

Actually continue to have a good relationship with qbank with the exception of collections.I called and informed that i would be overseas and not contactable. Still the collections woman froze my card and left me overseas without any money!An email was apparently sent? I diddnt get it.Not good with communication.

Gordon was very friendly and helpful in processing my passport renewal application. He is professional the whole time, will recommend others to come to this Post Office for good and timely services.

This is the worst bank ever. No consideration what so ever. Dad has passed away . You said ( need dad death certificate and we will give you money .I GAVE YOU THAT , BUT U STILL KEEPING OUR MONEY. YOU R A THIEF.No wonder i left u 7 years ago, and couldn't b more happy. People Choice the best.

Bank closed saturday thats hopeless service ! I work mon to fri !!

An absolute joke. Arrive to some numpty acting as a concierge. That in itself is a joke. Then told to take a seat...which is not available as they are all taken by others waiting. Wait times were an hour and 15 minutes. Numpty was asking those coming in to go and get a coffee and come back an hour or so later. Like she's the only busy one in this world. Can I suggest....GET MORE STAFF!!!Avoid this bank!!!

Wish they'd return my interstate phone call or is 24 hours too much to expect. But brilliant service when I lived in Melbourne and it was face to face.

Thank you Nicole for your assistance with my term deposit last week. Your assistance in getting me the best rate for my 12 month term deposit was very much appreciated. You went out of your way to help me and I am a very satisfied customer. You are a great asset to Community First Credit Union, and I wish you all the best in your career.

Good service and very quick

My experience with Illawarra was terrible. Their advices from their helpline vary tremendously from their actual work process. I called their helpline for advice on green car loan in regards to when I should start applying for the loan, as I had just ordered an electric car in 6 months in advance. They advised that the application was swift and would take a week to process and with a approval lasting for 90 days. Thus, I started the online application 3 months in advance of the arrival of the vehicle and it took them nearly 3 weeks to contact me, and advised that the processing would take 8 weeks to process. Now, I'm unable to use them. I'll advise not to trust their site or helpline advices. If you are still keen on their loan, you should apply at least 4 months in advance or so. Undoubtedly, it gives me the lack of confidence in their work and reliability and makes it very difficult to trust them with my home loan. Yes, they tried to get me to move my home loan after all these dramas.

My mum went into the Nowra branch today to do my banking with my card and was met by a very rude and unhelpful lady!! She walked out without doing my banking! Not happy!